Hrvatski
RLink J2534
ArtiDiag800 BT 2 🔐 PRIVACY POLICY
(topdon.hr)
1. General Information
D-D d.o.o. respects your privacy and is committed to protecting personal data of users of the www.topdon.hr website in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
2. Data Controller
D-D d.o.o.
Address: Trg 137, 47280 Ozalj, HR
VAT ID: HR00153025340
E-mail: podrska@topdon.hr
Phone: +385 98 9431 812
3. What Data We Collect
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Name and surname
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Shipping and/or billing address
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Email address
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Phone number
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Payment information (handled via secure payment processors)
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IP address and cookies
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Purchase history and user behavior on the website
4. Purpose of Data Processing
We process your personal data for the following purposes:
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Fulfilling purchase agreements
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Shipping orders
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Contacting users regarding orders
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Sending promotional content with user consent
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Improving user experience and website functionality
5. Legal Basis
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Contract fulfillment (orders)
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Legal obligations (invoicing, tax compliance)
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User consent (for newsletters)
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Legitimate interest (fraud prevention, analytics)
6. Sharing Data with Third Parties
Personal data may be shared with third parties only when necessary for:
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Delivery of goods (courier services)
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Payment processing (payment gateways)
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Website maintenance and hosting
All partners are obligated to protect your data in accordance with GDPR.
7. Cookies
Cookies are used for:
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Website functionality
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Analytics (e.g. Google Analytics)
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Content personalization
Users can manage cookie preferences through their browser settings at any time.
8. Data Retention
We retain your data:
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As long as necessary for the purposes it was collected
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According to legal obligations (e.g. 11 years for accounting records)
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Newsletter subscription data until consent is withdrawn
9. Your Rights
You have the right to:
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Access your data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Restrict processing
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Data portability
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Object to processing
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Withdraw consent at any time
To exercise your rights, contact us at podrska@topdon.hr.
10. Data Security
We use technical and organizational measures to protect your data, including HTTPS encryption, password protection, and controlled access.
11. Contact & Complaints
For any privacy-related questions or complaints, contact us at:
📧 podrska@topdon.hr
You may also file a complaint with the Croatian Personal Data Protection Agency (AZOP).
Privacy Statement
This Privacy Statement refers to the confidentiality of personal data collected during your visit to the website topdon.hr, during your communication with us, while resolving complaints or issues you may have encountered when visiting topdon.hr, during the purchase process, when creating a personal profile and registering Customers of the topdon.hr website, during the registration process of Users who subscribe to notifications about products and promotions of the topdon.hr website, or when signing up for personalized notifications about our new offers and promotions.
More detailed information about the data processing activities and the purposes for which we process your data can be found in this Statement.
This Privacy Statement also applies to other data processing activities that are directly or indirectly related to your visit to the topdon.hr website or your purchase.
D-D d.o.o., Ozalj, Trg 137, as the service provider of the website topdon.hr, complies with the applicable regulations with the aim of protecting the privacy of its Customers and Users, in particular the General Data Protection Regulation (GDPR) of the EU.
This document describes how the data controller D-D d.o.o., Ozalj, Trg 137 (hereinafter: D-D d.o.o.) processes personal data.
Customers of the topdon.hr website (hereinafter: Customers) and Users who receive notifications about products and promotions of D-D d.o.o. (hereinafter: Users) are encouraged to read all the information on this page in order to better understand what data D-D d.o.o. collects and processes, for what purposes, on what legal basis, with whom and why it shares data, what protective measures are implemented, and what your rights are with regard to access, rectification, erasure of personal data, and your right to object.
D-D d.o.o. informs its Customers and Users about cyber-attacks, which have become a common yet harmful occurrence. Therefore, D-D d.o.o. draws attention to any emails that appear unusual in communication with D-D d.o.o. (e.g., different format, different font, originating from an unfamiliar address rather than the usual D-D d.o.o. address), especially those requesting actions (e.g., password change). In such cases, please check the authenticity of the email carefully. Do not act on or click on the email without first confirming its legitimacy via the usual communication channels you have previously used with D-D d.o.o.
By registering as a Customer or signing up as a User to receive notifications on the topdon.hr website, the Customer or User confirms that they have read, understood, and agree to the processing of their personal data as outlined in this Statement.